Refund Policy
At Kuvu AI, we want every creator to have a great experience. If things don't work out, here's how refunds work.
Refund Eligibility
- Time Limit: Refund requests must be made within 5 days of purchase.
- Credit Usage: If you've used more than 100 credits, you are no longer eligible for a refund.
How to Request a Refund
If you meet the eligibility criteria:
- Contact Us: Email our support team at [email protected].
- Provide Details: Include your account info, order number, and reason for the refund.
- Submit on Time: Make sure your request is within 5 days of purchase.
Processing
We'll review your request and get back to you promptly. Approved refunds are processed to your original payment method.
Policy Updates
We may update this policy from time to time. Changes will be posted on this page.